Deceptive Trade Practices in Houston

Is The Customer Always Right?

  • Deceptive Trade Practices
    When you have been confused or misled about a vehicle, an experienced attorney can help.
  • Problems with Car Titles
    By law, you should receive the vehicle title or the “official titling papers” at the time of purchase. If you did not get it, the ownership of the vehicle did not really change hands. Even if you are driving the car, it may not legally be yours. You may need an experienced consumer law attorney.
  • Yo-Yo Transactions
    If a dealership allowed you to drive the vehicle home before consummating the sale, you might be the victim of what is referred to as a yo-yo transaction. As the name implies, the dealer sent you out and pulls you back in like a yo-yo and, in the process, might be inclined to change the terms of the sale, such as demanding a bigger down payment or charging a higher interest rate. Similarly, a spot delivery scam occurs when a dealer lets you take the vehicle while they set up financing, then presents you with different terms when you return to sign on the dotted line. If either sounds familiar, you may well have the right to cancel the transaction and we may be able to get your money and/or trade-in back.
  • Breach of Warranty
    A consumer advocate can help if the warranty – either the written warranty or the implied warranty – on your vehicle is not being honored. You might have a case even if the written warranty has already expired, as long as the defects appeared during warranty period.
  • Wrongful Repossessions
    If your vehicle is repossessed even though you are not in default of your loan agreement, you can fight. Additionally, even if there is a right to repossession, there are a number of legal consumer protections. Under the law, they cannot physically harm you, confine you to a space or threaten you. They cannot forcibly remove you from the vehicle, stop you on the street or highway, enter a closed garage or your home, break into your house or create a disturbance. In fact, your vehicle should not be repossessed if you tell them to leave. If any of these things have happened to you, contact an experienced attorney.
  • Consumer Leasing
    If you have gotten to the end of the lease and the leasing company is trying to charge you for something that’s inconsistent with the terms described on your copy of the lease, it might be a case of forgery. The Consumer Leasing Act has your back, but you also might benefit from having an experienced consumer law attorney fighting for you.
  • Sales Out of Trust
    This is one reason there might be a problem getting your title. Because it is expensive for a dealership to purchase all the cars and trucks on their lot, it is common for auto dealerships to get a loan to pay for their inventory. The lender holds the title until the loan is paid off. That becomes a problem for consumers who purchase one of these vehicles but the dealership fails to use the proceeds to pay the lender. Typically, the lender will hold the title, and they might even repossess your vehicle – even if you are not at fault. If this sounds familiar, an experienced consumer law attorney can help.

Contact Clausell Law Firm, consumer law attorney today.